Privacy policy

This privacy policy sets out how we collect, use and protect any information that you give us when you use our website.

We’re committed to ensuring that your privacy is protected. If we ask you to provide information you can be identified by when using this website, it will only be used in accordance with this privacy statement.

Information we may collect

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.
  • IP address.

What we do with your information

We require this information to understand your needs and provide you with a better service. We might also use it for:

  • Internal record keeping.
  • Improving our products and services.
  • Periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. The information may be used to customise our website according to your interests. 

Security

We are committed to keeping your information secure. In order to prevent unauthorised access or disclosure, we have put in place robust physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which, with your permission, is placed on your computer’s hard drive. One you give permission, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Links to other websites

Our website may contain links to other relevant website. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of your information.

Controlling your personal information

If you have been contacted by us via email, we may have validated your email address using online directories such as LinkedIn and Rocket Reach, and/or we may have applied common sense to determine your likely email address.

If you’ve previously agreed to let us use your personal information for marketing purposes, you can opt-out at any time by emailing us at hello@ellevendimensions.com or by unsubscribing from the email template.

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the current EU GDPR regulation. If you would like a copy of this, please email: hello@ellevendimensions.com.

Your personal information will remain on our systems unless you make a specific request for the data to be removed.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct or remove any information found to be incorrect.

Thank you.

Contact
Elleven Dimensions
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
hello@ellevendimensions.com